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Headstrong Rehabilitation
Effective date: 1 September 2025
This Privacy Policy explains how we collect, use and protect your personal information when you use our website or services.
Headstrong Rehabilitation is owned and operated by Bethan Boyeson trading as Headstrong Rehabilitation (“we”, “us”, “our”).
For any questions about this policy, you can contact us at: info@headstrongrehab.co.uk
We may collect and process the following types of information:
Information you provide when you contact us via our contact form (such as your name, email address, phone number and details of your enquiry).
Health information you provide when enquiring about treatment (this may include special category data).
Information about how you use our website, collected through cookies (e.g. Google Analytics and Google Ads).
Information you provide when subscribing to our newsletter or marketing emails.
We use your information to:
Respond to your enquiries and provide our services.
Manage our relationship with you as a client.
Send you relevant updates, news and marketing communications (you can unsubscribe at any time).
Improve our website and marketing through analytics and advertising tools.
We process your personal data based on:
Consent (e.g. when you subscribe to our newsletter or accept cookies).
Contract (when we provide treatment or respond to your enquiry).
Legal obligations (such as healthcare record-keeping requirements).
Legitimate interests (such as improving our services and marketing).
If you become a client, we may need to collect and store information about your health. This information is kept securely and only used for the purposes of providing safe and effective treatment. Records are retained in line with professional and legal requirements.
We do not sell your data. We may share your information with:
Professional or legal advisers (if required).
Third-party providers who help us run our website, analytics, email, or advertising (such as Google).
We use cookies to:
Analyse website traffic and performance (Google Analytics 4).
Run advertising campaigns (Google Ads).
Remember your preferences.
You can control cookies through your browser settings or by using the cookie banner on our site.
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent to marketing at any time.
Make a complaint to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.
We may update this Privacy Policy from time to time. The latest version will always be published on this page.